Online Privacy Policy.
Tadasana Ventures, LLC d/b/a Santosha on the Carrabassett d/b/a The Inn on Winter’s Hill d/b/a Hillholm Estate (“Tadasana”, “we”, “us”, and/or “our”, etc.) respects the privacy of our partners, guests, and visitors (“you”, “your”, etc.) This privacy policy (“Policy”) applies to https://www.tadasana.ventures, https://www.santoshamaine.com, https://www.wintershill.com and any of our other Internet properties (each a “Site”, and collectively, the “Sites”), mobile applications, store purchases, and all services, trainings, activities, classes, Programs (as defined in Section 1(A)) are offered by Tadasana, whether at 33 Winter Hill Street, Kingfield, ME 04947 (“Tadasana Center”) or elsewhere (with all of the foregoing referred to as “Services”).
By accessing or using a Site, or engaging in Services (whether individually or on behalf of your organization) you signify that you have read, understand and agree to the terms of this Policy; and you consent to the collection and use of your information as described in this Policy, unless you opt-out as provided for hereunder.
This Policy describes the following:
Information Collected by Tadasana
A. Voluntarily
B. Automatically
How Information is Used
A. Used for the Purpose Submitted
B. Other Uses
Personal Information About Children
Administrative Matters
A. How You May Access and Manage Your Information and How to Opt-Out
B. How to Contact Us
C. We Reserve the Right to Contact You
D. Your California Privacy Rights
E. Transfer or Sale as Part of a Business Transaction
F. Governing Law
G. Changes to this Privacy Policy
1. INFORMATION COLLECTED
Use of our Sites and our Services may result in the collection of information from you (“Your Information”). Personal Data is a subset of Your Information, and refers to information that identifies, or can be used to identify you, such as your full name, account registration information, phone number, mailing address, and email address. Personal Data also includes your gender, birth date, and emergency contact details to the extent the emergency contact details identify another individual. In addition, providers of Services, both employed by Tadasana or separate from Tadasana, may ask for basic medical information that might impact or prevent you from receiving certain Services, including information about injuries, surgeries, pregnancy, or medical conditions. These details will be treated as Personal Data. If you are submitting data, especially Personal Data, on behalf of a third party, you hereby covenant to Tadasana that you have the necessary permission to share that information.
Your Information can be collected directly from you or from third parties we collaborate with in providing the Services. Your Information may be collected automatically through your use of our Sites or Services. Your Information may be combined or aggregated with information obtained via other sources, unless otherwise prohibited by this Policy.
A. Information You Provide Directly to Us
Generally
We may receive and collect Your Information as follows:
When you register for or otherwise participate in our Services;
When you make a reservation either by phone, in-person, or through our Sites;
When you submit a required form or answers to one of our surveys;
When you apply for employment or to volunteer;
When you participate in promotions or contests sponsored by Tadasana;
When you sign up for email offerings or marketing materials;
When you make a purchase at Tadasana Center;
When you visit Tadasana Center; or
When you interact with us or contact us with other inquiries through e-mail, phone, or other means of communication.
For details regarding submission of financial and payment information generally, please see financial information below.
Program Evaluation Provided Voluntarily
When you participate in a stay or program at Tadasana Center or as part of a private group visit (“Program”), you may be asked to submit Your Information via evaluation materials, surveys, questionnaires, and other pre- and post-Program forms and research tools. We may use SurveyMonkey, Inc., Acuity, Inc., MindBody, Inc., Squarespace, Inc., Square, Inc. or other such third-party collectors (“Third Party Collectors”) to collect certain survey and questionnaire data. Data collected via any Third Party Collector is subject to such Third Party Collector’s Privacy Policy; and if Tadasana uses a different third party to collect such information, that party’s policies will be posted in an update to this Policy.
Guest Faculty and Other Third-Party Collaborators
Often, we collaborate with certain third parties in providing the Programs or engaging in Program-related activities or certain product promotions. These third parties include guest faculty and speakers, guides and instructors, and collaboration partners (“Our Collaborators”). In some cases, you may be asked by Our Collaborators to share Your Information directly with them; and in all such cases, Our Collaborators are required to provide you with written notification of their own privacy and security practices vis-à-vis such information. When Our Collaborators pass along Your Information to us, Tadasana will handle it in accordance with this Policy, irrespective of the separate terms provided by Our Collaborators.
For clarity, in cases where Tadasana shares Your Information with Our Collaborators, Our Collaborators are obligated to comply with this Policy in the treatment and use of Your Information.
Financial Information
Billing and other financial information (such as your credit card number or bank account number when combined with your billing address, and referred to collectively as “Financial Information”) will be required to register for certain Programs, book a visit to Tadasana Center, or related to other transactions, such as purchases made through the Tadasana Shop. Tokenized information – which Tadasana does receive – is not Financial Information for purposes of this Policy because Tadasana cannot access bank or card numbers via the token. All reservations and bookings (whether online, in-person, or over the telephone) are made and processed directly through a fully-integrated third-party solution.
Tadasana does store Financial Information in its computers, networks, facilities, online database, or files, along with tokens that reside on our systems, until all transactions with you have been finalized. Financial Information is processed and ultimately stored on a platform currently operated and controlled by HoteLogix, Inc., a PCI-compliant service that handles all of our bookings (“HoteLogix”), and Square, Inc., a PCI-compliant service that handles all our processing (“Square”). Payment processing is governed by the Square terms and privacy policies, available at www.squareup.com.
Please note that we may change our Financial Information processor at any time, in which case, this Policy will be updated.
B. Information Collected Automatically
Meta Data
Certain information may be gathered automatically through a variety of mechanisms, including non-identifying information, an IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider (“Meta Data”). Generally, this kind of information on its own cannot be used to identify you.
Tadasana does not use automatic means to collect Personal Data, but we may associate Meta Data with Personal Data you or someone authorized by you has provided to us. Whenever we associate Meta Data with your Personal Data, it will be treated as Personal Data.
Information Obtained from Other Sources
We may obtain information about you from other sources. For example, we may receive background information in connection with an employment application; or via an email list purchased from or otherwise shared by a third party. Once information is received by Tadasana, we will treat it in accordance with this Policy.
Internet-Based Third-Party Advertising and Do Not Track Technology
Our Sites and certain Services use third-party advertising companies, which sometimes utilize third-party services for data collection and analytics. These companies may use information about your visits to our Sites and to other websites in order to provide advertisements about products and services which may interest you. In so doing, we or these third parties may use cookies or other technologies for the purpose of collecting certain information about you. This may include your server activity logging, browser cookies, web beacons, and embedded scripts.
We use this information for our own marketing purposes, including but not limited to informing, optimizing and serving ads to you online when you are browsing other websites. We use a variety of third-party services to collect and track this information. Each service has its own policy for handling Do Not Track signals and methods for opting-out of the collection of information for these purposes. By using the Sites and Services, you consent to potentially encountering third-party tracking technologies and you understand and agree that our statements under this Policy do not apply to the tracking technologies or practices of such third parties.
For more information on internet based-advertising, including options for opting-out, the Network Advertising Initiative has created a website, which you can access here https://www.networkadvertising.org/.
Third-Party Sites and Social Media Plug-Ins
When you click on links on our Sites that take you to third-party websites, you will be subject to the privacy practices of the operator of the third-party website. We encourage you to read the posted privacy statement on those sites (if any). We are not responsible for the privacy practices and policies of these or any other third-party websites and/or social medial plug-ins.
We use social media buttons or plug-ins on our Sites, for example for Facebook, Twitter, and Instagram. If you click on one of these buttons, your browser connects directly to the web servers of the associated social media network(s). If you are registered and logged into your account(s) on the(se) network(s), the network will receive and may store information about your use of our Sites. Even if you are not registered with the social media network or you are logged out when you visit our Sites, your IP address may be transmitted to and stored by these organizations. If you interact with our Sites through a social media network, then you may be permitting us to have access to information from your profile (such as your name, e-mail address, photo, gender, location, and the people/sites you follow). Each network has its own privacy policy. If you do not want the network to collect information about you or to share it with us, you must review the privacy policy on the network’s website and take the steps described there. In addition, you should log out of the relevant network before you visit our Sites.
2. HOW INFORMATION IS USED
Tadasana may trade, sell, rent, or share Your Information with third parties in the manner specified in this Policy. In addition to those uses specified throughout this Policy, the following explains how we use Your Information, Meta Data, and other information collected automatically or via embedded third-party services.
A. Used for the Purpose Submitted
Other than as provided for in this Policy, we generally use Your Information for the purpose for which it was submitted. For example:
If you provide Your Information as part of an employment application, we will use it to process your application and communicate with you about the same;
If you provide Your Information to register for a Program or other visit to Tadasana Center, we will use Your Information to process the registration; or
If you request materials and Services, we will use Your Information to respond to and process your request, and may also add you to our database in order to provide you with additional materials and information in the future.
We also share or transfer Your Information as directed or authorized to do so by you or where you consent to such disclosure. We may aggregate Your Information with the information of other individuals in order to analyze and compare information as between users of our Sites and Services.
Other general uses include:
To communicate with you generally about our Sites, Programs and Services;
To solicit feedback about the Programs; and
To facilitate your participation in events conducted by Our Collaborators or to otherwise make you aware of Our Collaborators’ products and services.
The foregoing are just a few examples of certain uses tied to the nature of your interactions with us. The terms in the balance of this Section 2 provide additional details.
B. Other Uses
Programs & Our Collaborators
When you attend an onsite research and/or training Program at the Tadasana Center, we may use and share Your Information as follows: typically, we will only disclose or share aggregate, anonymous, or de-identified information for research, compliance, marketing, advertising, or other purposes. We may, however, publicize direct quotes from responses to a survey or evaluation; provided, however, that we will not disclose the participant’s name associated with the quote without that participant’s express, prior permission.
Further, we may also disclose Your Information to Our Collaborators. For instance, we may share Your Information to permit Our Collaborators to communicate with you, provide you with materials relevant to a Program, or otherwise facilitate your registration in a Program to be provided by these third parties.
Third-Party Marketing Activities
You may be presented with opportunities to receive information and/or marketing offers directly from third parties, including in some cases, Our Collaborators. If you later decide that you no longer want to receive communication from a third party, you will need to contact that third party directly. Where information about you is voluntarily disclosed by you to third parties, all information you disclose will be subject to the privacy policy and practices of such third parties. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review the privacy policies and practices of such third parties prior to agreeing to receive such information from them.
Third-Party Service Providers
We may use third-party vendors, consultants, and other service providers to perform certain services on behalf of Tadasana, such as hosting the Sites, hosting and processing Your Information and Meta Data, designing and/or operating features of the Sites and Services, performing analytic services that allow us to enhance the information we present to you either now or in the future, or performing other administrative and operational tasks. We may provide these vendors with access to Your Information, including Personal Data, to carry out the services they are performing on our behalf.
We expect all of our third-party service providers to comply with federal and state laws regarding consumer privacy and data protection.
Furthermore, we may also provide our partners (and other third-party partners who might benefit from the information) with aggregated de-identified data (i.e., compiled data that does not in itself identify you) for research and commercial purposes.
We may also, on occasion, share, rent, or exchange all or part of our customer postal lists with carefully selected organizations with whom we have relationships, for our own, and their own, promotional purposes. The sharing activities described in this paragraph will be limited to your name and mailing address.
If you prefer that we do not exchange, rent, or otherwise share your name and postal address with our partners, please let us know by following the OptOut Procedures in Section 4 below.
Tadasana Promotional Efforts
At times, we may take photographs and/or make audio and video recordings of guests to promote the benefits of participating in our Programs and Services. If you are a guest of Tadasana, you will be required to sign a Guest Participation Agreement and Release upon arrival (a sample of which is posted at https://www.tadasana.ventures/agreement-and-release), which addresses permissions and other rules related to use of photographs and other recordings made by Tadasana.
Release of Your Information for Legal Purposes
We may access, use, preserve, transfer, and disclose Your Information (including Personal Data), including disclosure to third parties, to the fullest extent permitted by applicable law: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process if in our good faith opinion such is required or permitted by law; (ii) to protect and/or defend the Sites’ Terms of Use or other policies applicable to the Sites or Services, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Services or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security or technical issues. Further, to the fullest extent permitted by applicable law, we may use IP address or other device identifiers, to identify users, and may do so in cooperation with third parties such as copyright owners, Internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion. Such disclosures may be carried out without notice to you if permitted by applicable law.
Security and Protective Measures
We may, in our sole discretion, share or transfer Your Information to protect the security or integrity of our Sites and Services, to protect our business or reputation, to take precautions against legal liability, in the event of a business transition (see below), to protect and defend our rights or property, for required institutional risk control, or for resolving disputes, inquiries or complaints with respect to your use of the Sites and Services.
Meta Data
We use this information in the aggregate (combined with similar information collected from other individuals who are using our Sites and Services) to help us analyze, maintain, and improve our Sites and Services, to monitor the online usage of our Sites and Services, assess our Sites’ performance, ensure technological compatibility with your computer, and understand the relative importance of the information provided about our Sites and Services. We may also use this data to conduct statistical analyses on usage patterns, trends and other aggregated data. Additional uses are specified in Section 1(B).
3. PERSONAL INFORMATION ABOUT CHILDREN
As a general matter, the Sites are not intended for use by children. We do not knowingly collect any Personal Data from children younger than the age of thirteen (13) through our Sites. We will endeavor to delete any Personal Data collected that we later determine to be from a user younger than the age of thirteen (13). If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed Personal Data to us, please contact us at hello@tadasana.ventures.
Notwithstanding the foregoing, we may collect Personal Data (such as date of birth and gender) from children under thirteen (13) in-person when they visit the Tadasana Center. In such cases, we will provide the applicable policies and procedures at that time.
4. ADMINISTRATIVE MATTERS
A. How You May Access and Manage Your Information and How to Opt-Out
We want to provide you with meaningful choices regarding managing Your Information and the communications you receive from us, and you may choose to limit or opt-out of certain promotional/marketing communications and/or how and with whom we share Your Information. If you choose to opt-out of promotional/marketing communications, please note this will correspondingly result in automatically opting-out of any surveys we may send to evaluate your stay and any Programs you may have attended. In addition to responding to the provided link in our electronic communications, you may email hello@tadasana.ventures or call us at 207.340.1020 to opt-out or otherwise change your communication preferences (including being added to the “do not rent” list).
For catalog and programming requests, please email us at hello@tadasana.ventures.
You may still receive administrative communications from us, such as order confirmations, notifications about your account activities (e.g., account confirmations, password changes, etc.), products or services you have requested, and other important announcements, and you may receive direct mail from us.
B. How to Contact Us About Our Privacy Policy
Should you have any questions or comments concerning our Policy you may e-mail us at hello@tadasana.ventures.
C. We Reserve the Right to Contact You
Tadasana reserves the right, but is under no obligation, to contact you for any reason regarding, related to, or arising from, the Services, Sites, your account or subscription, this Policy, the Terms of Use, or any other policies or agreements relevant to you. Our primary method of communication is email.
D. Your California Privacy Rights
Under California law, California residents who have an established business relationship with us may choose to opt-out of our disclosure of Personal Data about them to third parties for direct marketing purposes. Unless noted in this Privacy Policy, our policy is not to disclose Personal Data collected online to a third party for direct marketing purposes without your approval. If you choose to opt-out at any time after granting approval, please contact us by email hello@tadasana.ventures.
E. Transfer or Sale as Part of a Business Transaction
In the event Tadasana goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Data might be among the assets sold or transferred and you hereby consent to such sale, transfer or assignment.
F. Governing Law
We, and our servers, are located in the United States and are subject to the applicable U.S. local and national laws. When you choose to use our Sites and Services, you do so on your own initiative and understanding that your use of the Sites and Services and our use of Your Information is subject to U.S. laws and regulations. If you choose to use our Sites and Services, you consent to the use and disclosure of information in accordance with this Policy and subject to such laws, including the transfer of your Personal Data to servers located in the United States.
G. Changes to this Policy
This Policy was last revised on the below date. Any changes to the Policy will be made through updates to the Policy and posted on our Sites, with a new effective date. Unless we clearly indicate otherwise, we will use information in accordance with the Policy under which the information was collected.
Rev. 07.22.22